We are partnering with a well-known Australian organisation to find an experienced Digital Business Analyst to join a high-performing digital team.

This is an initial 6-month contract opportunity based in Sydney. The role sits within a BAU environment, focusing on continuous improvement, platform enhancements, and the delivery of new digital capabilities across customer-facing channels.

About the Role

Working closely with product, technology, and business stakeholders, you will play a key role in identifying opportunities for uplift and translating business needs into actionable requirements. This is not a project-based role; instead, you will support the ongoing evolution and optimisation of digital products and experiences.

Responsibilities

• Gather, analyse, and document business and functional requirements
• Work with stakeholders to identify and prioritise digital enhancements and platform improvements
• Support the delivery of new functionality across websites and digital channels
• Facilitate workshops and stakeholder discussions to drive outcomes
• Collaborate with product owners, UX, development, and testing teams
• Create user stories, process maps, and acceptance criteria
• Contribute to continuous improvement initiatives across digital platforms

Requirements

• Proven experience as a Business Analyst within digital environments
• Strong experience working across websites, mobile applications, or other customer-facing digital channels
• Demonstrated experience delivering enhancements, feature improvements, and platform uplifts in a BAU setting
• Excellent stakeholder engagement and communication skills
• Strong requirements gathering, documentation, and facilitation skills
• Experience working within Agile delivery environments
• Experience within the aviation, travel, or transport sectors (Nice to have)
• Exposure to customer experience, digital product, or e-commerce platforms

If you're a hands-on Digital Business Analyst who enjoys improving digital experiences and driving meaningful business outcomes, we'd love to hear from you. Alternatively, if you would like to have a confidential discussion, please email me at ***********@talentinternational.com