Aspire Radiology is a growing private radiology practice. We are committed to providing high-quality imaging services with a strong focus on patient care, professionalism, and a welcoming experience.

We are seeking an experienced and motivated Front Office Supervisor to lead our reception team across our Hornsby and Dural sites.

About the Role

Reporting to the Operations Manager, you will act as the key link between the reception team, radiologists, and management.

Your responsibilities will include:

• Lead, support, and develop the reception team across our Hornsby and Dural sites

• Ensure appointments are booked accurately and diaries are managed efficiently

• Maintain high standards of patient care and customer service

• Provide guidance and training to reception staff

• Monitor front-of-house presentation, cleanliness, and supplies

• Assist with reception duties during busy periods or staff shortages

• Act as the communication link between reception staff, radiologists, and management

• Identify opportunities to improve workflow, efficiency, and patient experience

About You

You will be someone who leads by example and enjoys supporting a team while maintaining a high standard of patient care.

Ideally, you will have:

• Previous experience in medical reception, healthcare administration, or radiology reception

• Experience supervising, mentoring, or leading a team

• Excellent communication and interpersonal skills

• Strong organisational and problem-solving abilities

• A patient-focused and service-oriented approach

• High attention to detail and commitment to accuracy

• The ability to remain calm and professional in a busy environment

What We Offer

• A supportive and friendly team culture

• A leadership role with genuine influence on patient experience and team development

• Opportunities for professional growth within a growing practice

• Employee discounts on radiology services (where applicable)

• Flexible hours and work–life balance

• Competitive remuneration based on experience

If you are compassionate, organised, and take pride in delivering excellent service, we would love to hear from you. Please send your CV to asp••••••••••••@gmail.com

We look forward to discussing this opportunity with you!