Support Worker – Afternoon Shift
About the Role:

Habilis Supported Housing is seeking a reliable, compassionate, and community-minded Support Worker to provide support to residents during afternoon and early evening hours. This role is ideal for someone who is patient, professional, and experienced in working with people living with chronic mental illness.

Location: Habilis Supported Housing, Summer Hill, Sydney
Shift Pattern: Monday, Tuesday, Thursday, Friday and Sunday, 3:00 pm – 7:00 pm

The service is conveniently located near the Taverners Hill Light Rail, bus routes along Parramatta Road, and local street parking.

Key Responsibilities:

• Provide medication reminders in accordance with organisational policies, procedures, and individual support plans.

• Conduct regular safety and wellbeing checks with residents throughout the shift.

• Assist residents to attend appointments, including providing transport and in-person support where required.

• Support residents to participate in community outings, recreational activities, and social engagement opportunities.

• Assist residents with maintaining their units, including light cleaning and support with activities of daily living.

• Help maintain a safe, clean, and welcoming living environment within the service.

• Plan and facilitate simple games, activities, and meaningful engagement opportunities.

• Build positive relationships with residents while maintaining appropriate professional boundaries.

• Respond appropriately to emergencies and incidents in accordance with organisational policies and procedures.

• Must be able to complete clear and accurate progress notes and shift handovers:

  • Resident participation in activities and appointments

  • Significant observations or changes in presentation

  • Incidents, concerns, or risks identified during the shift

  • Follow-up actions required for incoming staff or management

Essential Criteria:

• Current National Police Check (or willingness to obtain).

• Current unrestricted driver's licence.

• Experience working in community services, mental health, disability support, residential care, or a related field.

• Strong communication, interpersonal, and relationship-building skills.

• Ability to work independently and collaboratively within a team environment.

• Demonstrated reliability, professionalism, and ability to maintain appropriate boundaries.

• Commitment to person-centred practice, resident dignity, safety, and wellbeing.

Highly Desirable:

• Experience supporting people living with severe and persistent mental illness, including schizophrenia.

• Knowledge of recovery-oriented and trauma-informed practice.

• Previous experience in supported accommodation, community mental health, disability support, homelessness services, or similar sectors.

Personal Attributes:

Successful applicants will demonstrate -

• A calm, steady, and grounded approach.

• Empathy, patience, and strong interpersonal skills.

• Practical problem-solving abilities and sound judgement.

• Reliability, flexibility, and consistency in their work.

• A genuine commitment to supporting people to live independently and participate in their community.

• A willingness to contribute positively to a values-driven, mission-focused organisation.

How to Apply:

Please submit your resume and a brief cover letter outlining your relevant experience to the following below.

Contact: Linda Bowden
Email: *****@habilis.org.au
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