About the role

Guide Healthcare is seeking a part time, organised, proactive and detail-oriented Administration Officer to support the day-to-day administration of our growing healthcare organisation.

This role is ideal for someone who enjoys working behind the scenes to keep services running smoothly. You will support our podiatry administration through auditing, compliance and reporting, while also assisting with auditing activities across our Monday.com systems to ensure data accuracy and service compliance.

This is a dynamic role that supports administration and broader business support activities across the organisation.

This role is based at our Head Office and is ideal for someone who thrives in a fast-paced environment, enjoys variety in their day and takes pride in keeping things organised, accurate and moving forward.

What you'll be doing

Key responsibilities include:

• Monitor and manage podiatry administration tasks and enquiries

• Assist with clinician and client communications

• Maintain accurate records and documentation

• Assist with reporting and data management activities

• Conduct regular audits within Monday.com boards to ensure data accuracy and completeness

• Identify missing, incomplete, or inconsistent information and follow up with relevant team members

• Assist with compliance and operational reporting requirements

• Support continuous improvement initiatives and process optimisation

• Maintain accurate records and documentation to support quality outcomes

What we're looking for

We’re looking for someone who is highly organised, adaptable and enjoys supporting teams behind the scenes to keep operations running effectively.

You will ideally have:

• Previous experience in an administration, operations or coordination role

• Strong organisational skills and attention to detail

• The ability to manage multiple priorities and work autonomously

• Excellent written and verbal communication skills

• Confidence working across multiple systems and platforms

• A proactive and solutions-focused approach

• A positive attitude and willingness to support a growing team environment

Experience within healthcare, aged care, disability or community services is highly regarded, but not essential.

What we offer

At Guide Healthcare, we are building a connected, values-driven organisation focused on making a meaningful impact within the communities we support.

People love working here because we’re fun, flexible and creative. Expect cross-site competitions, award-winning programs, and clients who constantly surprise us with what they can achieve, like:

• 88yo Weightlifting competition winners

• People with one leg competing in Long Jump

• People going from 2x mobility assist to independently completing virtual marathons

We offer:

• A supportive and collaborative team culture

• Opportunity to grow with a rapidly expanding organisation

• Exposure to a broad range of operational and business functions

• A role with genuine variety and opportunity for development

• A values-led organisation centred around meaningful connections

• Employee recognition initiatives and team engagement activities

About us

Guide Healthcare is a national allied health provider delivering services across aged care, home care, disability and community settings.

Our team is passionate about improving quality of life, promoting independence and creating meaningful connections with the people and communities we support.

As we continue to grow, we are focused on building strong operational foundations, innovative service models and a positive team culture that supports both our staff and clients to thrive.

If you are looking for an opportunity to join a growing healthcare organisation where your work genuinely contributes to the success of the broader team, we would love to hear from you.