Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours? Position OverviewWe are seeking a proactive and detail-oriented Accounts Receivable Officer to join our finance team. This role is responsible for managing end-to-end accounts receivable processes, supporting cash flow management, and working cross-functionally to resolve customer account and claim matters. This is a 12 Months - Fixed Term Contract.The ideal candidate is a strong problem solver with excellent communication skills, who takes ownership of issues and drives them through to resolution, with a solid understanding of operational and goods flow processes within a manufacturing or FMCG environment.Key ResponsibilitiesAccounts Receivable ManagementPerform daily customer payment allocations accurately and in a timely mannerMonitor aged receivables and proactively follow up on overdue accountsWork closely with customers and internal stakeholders to support collectionsAssist with credit applications, including review and processing of customer credit requestsBuild and maintain strong relationships with customers to facilitate effective collectionsNegotiate and document payment plans where requiredPartner with operations and sales teams to resolve payment delaysClaims Investigation & ResolutionManage customer claims from end to endInvestigate root causes of claims, including pricing discrepancies, returns, and delivery issuesCollaborate with customer service, despatch, receiving teams, and operations managers to resolve claimsEnsure accurate and timely processing of credit notes once claims are validatedMonth-End & ReportingPrepare and distribute customer statements in a timely mannerPerform accounts receivable reconciliations and investigate variancesSupport month-end close activities, including AR reporting and ageing analysisEnsure all transactions are accurately recorded within reporting deadlinesAssist with audit requests and provide supporting documentation as requiredRisk Management & ComplianceSupport credit control processes and escalate high-risk accountsLiaise with legal or external parties where required (e.g. liquidation or insolvency checks)Maintain accurate documentation and audit trail for all transactions and decisionsSystems & ProcessWork across multiple systems to manage AR processes and customer dataQuickly learn and adapt to new systems and processesIdentify process improvement opportunities and contribute to efficiency initiativesAll other duties as assignedProven experience in Accounts Receivable or similar finance rolePrior experience in a manufacturing or FMCG environment, with understanding of order-to-cash processes and goods flow (highly preferred)Strong attention to detail with a high level of accuracyDemonstrated ability to work efficiently with a strong sense of urgency and ability to meet deadlinesProactive mindset with the ability to take ownership and drive outcomesStrong problem-solving skills, with the ability to investigate and resolve issues independentlyExcellent communication and interpersonal skills, with a strong customer service focusAbility to manage multiple priorities in a fast-paced environmentExperience working cross-functionally with operations, customer service, and sales teamsComfortable working with multiple systems; quick learner with strong adaptabilityPreferred QualificationsDiploma in Accounting, Finance, or related fieldExperience in handling customer claims or disputes (highly regarded)Exposure to ERP systemsKey Attributes for SuccessOwnership and accountabilitySense of urgency and ability to meet deadlinesInitiative and proactivenessStrong follow-through and attention to detailCollaborative approach with internal and external stakeholdersWhat's in it for youCareer growth: Access to structured development opportunities to support your professional advancement.Employee benefits: Enjoy generous staff discounts on our premium products.Great culture: Be part of a supportive, collaborative team where your contribution makes an impact.Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.#Australia By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. 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