Techtel is a small business based in Artarmon NSW with a staff of approximately 15 people operating in the Media and Entertainment Technology market.  We supply, develop, support and install all types of Media technology hardware and software often used by some of the largest broadcast names in Australia and abroad.

 This role is suitable for people who are looking for a flexible working arrangement such as students or parents with young children with flexible start/finish times. Our office is located within 15 minutes walk of the nearest train station, Artarmon, and we have off-street parking available.

 The role of Accounts Assistant will augment our existing accounts capability by providing an office-based person to be involved in some key areas of the business, particularly related to supporting the activities of the sales team.

Role Location and Territory

This position is office-based, located in the Techtel head office, 64 Hotham Pde Artarmon NSW.  You will be assisting staff from our Australian Head Quarters and occasionally staff involved in our regional territories such as our SE Asia or NZ operations.

Job Hours

This position is well suited to people looking for flexible working hours as long as a regular and repeatable schedule is able to be implemented. 

Required Qualifications and Experience

 This role requires that the successful candidate has had experience in an accounts administration role for at least 3 years with endorsements from your previous employer/s.

 Techtel will value your prior studies in business administration however, this role has no formal qualification requirements; being able to demonstrate a pattern of prior success in positions you have held is essential.  Techtel highly values team members who have shown flexibility in their former roles and can prove that they are adaptable to many different disciplines. 

Key Job Functions

•  Maintenance and generation of support contract quotations – you will liaise with our vendor manufacturers to seek quotes often on an annual basis and generate finished quotes to provide to the sales team for presentation and negotiation with our customers.

• Working with our internal support staff you will gain an understanding of our customers utilisation of our support services to ensure that we are quoting the appropriate level of support during the renewal process.

• Maintenance of e-commerce platform – you will manage the import of product details and pricing to our online store, https://www.techtel.com.au/shop, and ensure that the platform is current and well maintained as products are released, revalued and discontinued on a week to week basis.

• Become involved in Techtel’s internal accounting and inventory management platform to manage customer billing and supplier purchases.

• Work with the sales team to assist in the generation of quotes being familiar with CoG, multiple currencies, tax, freight and logistics.

• Working with the sales team to assist with responding to complex and involved tenders or requests for proposal that can involve the assembly of significant volumes of supporting information such as forms, compliance documents, insurance and any other information specific to the requirement.

Skills associated with this position

• Proficiency with MS excel - Operate within Techtel’s Microsoft Excel Bill of Materials spreadsheet becoming proficient with its operation.  Developing an understanding of how to update the base template would also be an advantage which will require an advanced level of MS Excel proficiency.

• Be familiar with accounting and inventory management platforms such as SAP, or Xero.  Techtel uses Jim2 business engine which is a database driven accounting platform. https://jim2.com.au/

• Have a good understanding of import and export of data to on online ecommerce platform.  Techtel uses Squarespace ecommerce which has a common method of import and export using CSV files that contain the raw information.

• Work within a Customer Relationship Management (CRM) platform.  Techtel uses the Pipedrive CRM system as required to track, update and forecast sales activity and upload copies of proposals as these are completed.

• Be autonomous and organised.  Our small business highly values individuals that can manage their work according to priority and deadlines.  Delivering maximum output with minimal direction is key to success in a small business.

Reporting to

 This position reports to the Chief Financial Officer, Con Vernicos.

More about Techtel

 https://www.techtel.com.au/what-we-do

https://www.youtube.com/@techtel-APAC

https://www.linkedin.com/company/techtel